Introduction

Welcome to the Smartify Documentation, where you'll find guides and community support to help you start working as quickly as possible!

Widget JS API

Use our powerful Tiledesk Widget JavaScript library for client side to automate some of your Tiledesk activities and create custom integrations with your own systems. These JS APIs allow you to interact with the widget UI.

Link: https://developer.tiledesk.com/#widget-js-api

Chatbot API

You can use Tiledesk as a platform by creating your own Bot with API endpoints described in this document. The examples show how the Tiledesk platform accepts requests and returns responses from API endpoints used by bots.

Link: https://developer.tiledesk.com/#chatbot-api

API Reference

Tiledesk is a headless support API that enables rapid experience-first business development.

REST API

A Tiledesk RESTful API uses HTTP requests to GET, PUT, POST and DELETE data. Use it to retrieve and update information from your Tiledesk account or to integrate Tiledesk into your product.

Link: https://developer.tiledesk.com/#rest-api

Webhook API

This Webhooks API allows you to subscribe to changes happening in Tiledesk accounts. Webhooks can notify you automatically when a customer takes a particular action, such as making a purchase or replying to a conversation.

Link: https://developer.tiledesk.com/#webhook-api

Mobile SDKs

Android

Bring real customer service to your mobile apps with ready-to-use chat widgets. This documentation covers embedding a mobile chat window in an Android application using the Android SDK.

Link: https://developer.tiledesk.com/#android

iOS

Get started integrating the Tiledesk iOS SDK into your native iOS app and using its functionality.

Link: https://developer.tiledesk.com/#ios

Architecture

Tiledesk is the first open source live chat platform. Understand the Tiledesk architecture and its components.

Link: https://developer.tiledesk.com/#architecture

Installation and configuration

Install Tiledesk on your server using Docker, Kubernetes, or from source code and configure it (email, channels, etc.)

Link: https://developer.tiledesk.com/#installation-and-configuration

Community

Community resources: https://developer.tiledesk.com/community

Legal

Privacy policy: https://tiledesk.com/privacy.html