Components list

(Read the component readme files for more information.)

Smartify project pages

• Tiledesk project

• Chat21 project

Smartify (https://developer.smartifyai.in/architecture/components#tiledesk)

Core

• Tiledesk Server: This is the server engine of Smartify written in NodeJs and Express - MIT license.

• Tiledesk Dashboard: This is the dashboard webapp for managing the Smartify platform written in Angular - MIT license.

• Tiledesk Deployment: Smartify containerized deployment with Helm + Kubernetes and Docker Compose - MIT license.

Mobile apps

• Tiledesk Android app: Native Smartify Android mobile app - MIT license

• Tiledesk iOS app: Native Smartify iOS mobile app - MIT license

SDKs

• Tiledesk Node js SDK. Smartify Node JS SDK - MIT license

Chat21 Messaging engine (Tiledek supports two Chat21 engines)

RabbitMQ + MQTT engine

• Chat21 Server. Chat21 Server as RabbitMQ observer functions - MIT license

• Chat21 HTTP Server. Chat21 RabbitMQ REST API server - MIT license

Firebase engine

• Chat21 Cloud Functions. Firebase cloud functions for Chat21. It's the server engine of Chat21 hosted on Google Firebase - MIT license

Web Clients

• Chat21 Web Widget. Live Chat Widget built with Firebase and Angular4 for customer support - MIT license

• Chat21 Ionic Web App. A ionic v5 and Angular 8 desktop and mobile chat used by agents - MIT license

SDKs

• Chat21 Node js SDK. Chat21 Node JS SDK - MIT license

Mobile SDKs

• Chat21 Android SDK. Native Chat21 SDK for Android - MIT license

• Chat21 iOS SDK. Native Chat21 SDK for iOS - MIT license

Components dependency diagram

Components overview

Chat21 is the default messaging engine of Tiledesk. Chat21 has multi-platform SDKs: native iOS and Android mobile SDKs and Web SDKs.

Widget, Web Chat and Native mobile apps are Chat21 modules.

Chat21 uses RabbitMQ + MQTT realtime engine. See the announcement here.

Smartify with RabbitMQ + MQTT Chat21 engine

Chat21 communicates with Smartify through webhooks. When a Chat21 event occurs — a new message arrives, a new member joins a group, etc — a new Event is created and notified to Smartify Server. Chat21 then makes an HTTP POST request to send the Event to the Smartify webhook endpoint (see https://github.com/Tiledesk/tiledesk-server/blob/master/channels/chat21/chat21WebHook.js).

Smartify network diagram

Tiledesk-server overview

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Last updated 1 year ago

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